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 Post subject: Re: Keeping older members
PostPosted: Mon Feb 20, 2017 8:53 am 
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Joined: Tue Dec 27, 2011 10:50 pm
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Location: Yorkshire
I know a lot of older members who don't come out anymore

Maybe they're doing different things now, my friends who are TRF life members are

But without Trail there is nothing to link them to the TRF and they could pen articles etc

Tear out the glue from the club, which Trail was and the oldies have no link

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 Post subject: Re: Keeping older members
PostPosted: Mon Feb 20, 2017 6:52 pm 
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Joined: Tue Nov 22, 2011 4:29 pm
Posts: 456
I'm not sure we can keep all the older members - maybe some, but not all.

The TRF has changed I think. When I joined my local group the meetings were an hours discussion on rights of way issues, 5 minutes on ride outs, good night! Many new members came and went- I hung in there, gradually getting on rides and making friends. It was very much a group focused on retaining and securing more access rights to lanes.

Now we have changed massively, monthly meetings are now packed, the group is probably up from 50 to 160. We talk about bikes, adventures, trips, ride outs, exciting stuff. Rights of ways is now 5 minutes- but we do mobilise the troops when we need to contest a TRO, etc. But to most it's simply not the real interest anymore. That said, I think most pay their membership fee to help fight lane closures, etc.

I have friends in other groups and it is a similar story. And I think that is why the current directors were voted in overwhelmingly - people are enjoying trail riding and friendships but they are not so driven by rights of way issues.

Thank God the older members who were interested in rights of way were around during NERC etc but I just think the TRF (at grass roots level) has changed.


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 Post subject: Re: Keeping older members
PostPosted: Mon Feb 20, 2017 7:07 pm 
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Joined: Fri May 04, 2012 10:06 pm
Posts: 505
Totally agree with the above , I can only speak for my self but I feel our Dorset group has made a big step forward lately to move with the times and is flourishing :)


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 Post subject: Re: Keeping older members
PostPosted: Tue Feb 21, 2017 10:11 am 
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Joined: Fri Jan 07, 2011 9:11 am
Posts: 2438
Location: St Albans
[quote="blackflyer"]why aren't we (the TRF), Working harder to retain members instead of just ploughing money into new memberships?. Perhaps we should be offering A discount after every 5 years or so?.[quote]


Hi Steve

Firstly thanks for your help on Friday. It was great working with you and thanks for putting your thoughts forward.

To help answer your question better, can I understand the issue and a pose a few relevant questions.

    Do you mean old in age or from your 5 years comment, old by length of membership?
    What do you believe is being done at present to retain older members?
    How much effort and resources do you feel are currently being expended by the TRF in this area?

Happy to answer when this is clear – but just checking I am answering the right question before we reply with what we are doing

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Mario Costa-Sa
7 Core TRF member benefits
Contact-Thousands of TRF members
Access-2X green roads
Improve-Riding skill
Identify- Responsible
Defence-against prosecution
Sustainability-Protect green roads & rights
Insurance


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 Post subject: Re: Keeping older members
PostPosted: Tue Feb 21, 2017 9:38 pm 
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Joined: Thu Jun 11, 2009 8:04 pm
Posts: 3
Hi Mario,
Thank you for your response, as with everyone.
Didn't mean to start an age war.
What I meant by old members was not age related, Think I will leave every else to fight that battle (THEY SEEM TO BE DOING SO WELL).
What I meant was members that lapse, I talk from experience. I have lapsed my membership 2 times over the last 7 years and never even had a reminder email etc. There should be some sort of incentive to encourage old and young to stay.
What I don't know, it is just some old git's observation's.

(Mario,I will give you a shout if I find any indicators for your Honda, and thanks for Friday it was a laugh).


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 Post subject: Re: Keeping older members
PostPosted: Wed Feb 22, 2017 9:35 am 
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Joined: Fri Jan 07, 2011 9:11 am
Posts: 2438
Location: St Albans
Thanks for pointing out my indicator was on the blink :-)

Sharon replied overnight to a request to summarise the current renewal process - which hopefully members having trouble will find useful.

Meanwhile I will collate the list of actions we are doing to the address the wider issues raised and respond shortly.

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Mario Costa-Sa
7 Core TRF member benefits
Contact-Thousands of TRF members
Access-2X green roads
Improve-Riding skill
Identify- Responsible
Defence-against prosecution
Sustainability-Protect green roads & rights
Insurance


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 Post subject: Re: Keeping older members
PostPosted: Wed Feb 22, 2017 7:48 pm 
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Joined: Tue Jul 22, 2014 5:11 pm
Posts: 205
mike Irving wrote:
the older members are being discounted as having done it all wrong, being labelled as being stuck in the muds and argumentative because they won't roll over and accept that new is great and better than old. There is a middle ground

no one likes change ........change management takes skill, knowledge and patience....something some of the Directors don't have.

Propaganda, bribery, ridicule and eventually isolation are the order of the day for those older members that do not see the New way quite as they are required to.

yes we should be encouraging our older members thats why when i was a director i brought in automatic life membership for members with 25 years continuous service.



And I then extended it to all members over 70.

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 Post subject: Re: Keeping older members
PostPosted: Wed Feb 22, 2017 7:56 pm 
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Joined: Sun Jun 28, 2009 6:57 pm
Posts: 1301
Gilly wrote:
mike Irving wrote:
the older members are being discounted as having done it all wrong, being labelled as being stuck in the muds and argumentative because they won't roll over and accept that new is great and better than old. There is a middle ground

no one likes change ........change management takes skill, knowledge and patience....something some of the Directors don't have.

Propaganda, bribery, ridicule and eventually isolation are the order of the day for those older members that do not see the New way quite as they are required to.

yes we should be encouraging our older members thats why when i was a director i brought in automatic life membership for members with 25 years continuous service.



And I then extended it to all members over 70.


Did this ever get approved / passed / whatever, as I do not recall this ever being offered to me?

Rod Jackson


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 Post subject: Re: Keeping older members
PostPosted: Wed Feb 22, 2017 10:58 pm 
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Joined: Sun Nov 11, 2012 7:31 pm
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Bump


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 Post subject: Re: Keeping older members
PostPosted: Wed Feb 22, 2017 11:33 pm 
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Joined: Sun Jun 28, 2009 6:57 pm
Posts: 1301
Suppose it could be an administrative error and I'm a life member without being aware of it ;) :D

Rod


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